The Employee Relations and Welfare Department came into being sequel to the restructuring of the Office of the Head of the Civil Service of the Federation in 2013 and it is under the supervision of the Permanent Secretary, Service Welfare Office. The Department is headed by a Director, Wole-Fasanya A. Folasade and it is made up of three (3) Divisions and each is headed by a Deputy Director. The Divisions are as follows. Benefits Administration (BA), Employees and Industrial Relations (EIR) and Human Resource Management Information System/Staff (HRMIS & SR).

1)     Functions of Benefits Administration Division:

i. General administration of the Group Life Assurance  (GLA) Scheme for the Federal Government employees;

ii. Providing policy guidelines for the implementation of the GLA in the Public Service;

iii. Interfacing with GLA Desk Officers in all MDAs;

iv. Appointment and monitoring of the activities of Underwriters and Brokers under the GLA Scheme;

v. Processing of backlog and payment of death claims of deceased Officers for the periods Insurance Cover was not provided;

vi. Monitoring of the processing and payment of deceased officer’s entitlements by underwriters; and

vii. Monitoring of PFAs to ensure prompt payment of death claims under the GLA;

2)     Functions of Employees and Industrial Relations (EIR) Division

i. Formulation, execution and review of policies pertaining to industrial relations;

ii. Administering matters  relating to and serving as a secretariat to the meeting of Joint National Public Service Negotiating Council (JNPSNC) and  National Public Service Negotiating Councils 1, 11 and 111;

iii. Liaising with relevant MDAs, Bodies and Institutions at Federal and State levels on industrial matters;

iv. Handling issues and complaints on industrial relations as well as Government labour relations emanating from Public Service, Trade Union and the MDAs;

v. Organising and participating in Workshops Seminars and Conferences on Industrial Relation Matters;

vi. Providing inputs for meetings of NCE and NCE Standing Committee on Scheme of Service.

3)     Functions of Human Resource Management Information System/Records Division.

i. Interpretation and clarification of pension policies on request from MDA’s and Parastatals;

ii. Implementation of Policies on Pension Matters;

iii. Receive and process application for condonation and merger of service from the Federal Ministries, Extra-Ministerial Departments, Federal Government Parastatals, States, Military and Paramilitary;

iv. As at the time of this report, the Section has successfully processed  over a hundred genuine cases of condonation and merger, especially those who had their services transferred between organizations; and

v. The Section analyses and compiles Complains/petitions addressed to the Head of Civil Service of the Federation on pension matters to the Standing Committee on Pension for consideration and necessary action. It is important to state that, the Section had in collaboration with PTAD & PenCom resolved over two hundred (200) number of complaints on pension matters addressed to the Head of the Civil Service of the Federation.

Employee Relations and Welfare,

Service Welfare Office